This website www.theroasttimes.com is owned and operated by SEO by Yoni FZC, referred to as we, our, or us, a legal company in the United Arab Emirates. We are committed to safeguarding your privacy and ensuring the security of your personal information in compliance with UAE laws and general international privacy standards. This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from https://www.theroasttimes.com/.
Information We Collect
a. Personal Information: We may collect personally identifiable information such as your name, address, email address, phone number, and payment details when you make a purchase or register on our online store. This information is necessary to process your orders and provide you with a satisfactory shopping experience.
b. Content Provided for Article Creation: When you submit information for the creation of your personalized framed article, including names, descriptions, explanations, stories, and photos, we collect this content solely for the purpose of producing your custom article and its digital certificate. This content is never shared, sold, or disclosed to any third party and is used strictly to complete the service you have requested. By uploading a photo or any image of the person featured in the article, you confirm that you have full permission and the legal right to use that image. You acknowledge that you are fully responsible for any misuse or unauthorized use of the photo. We store the submitted image internally only for creating your article, maintaining the corresponding digital certificate, and handling future requests such as reprints or updates. We do not publish your article or certificate online unless you specifically request it.
c. Browsing Information: We may collect information about your activity on our website such as the pages you visit, the products you view, and the links you click. This information helps us improve our services and customize your user experience.
d. Cookies and Similar Technologies: We may use cookies, web beacons, and similar technologies to gather information about your interactions on our website. Cookies allow us to recognize you and remember your preferences. You may modify your browser settings to reject cookies or receive a notification when cookies are sent, although some website features may not function properly without them.
Use and Storage of Digital Certificates
The digital certificate that accompanies your article is hosted on a private page that is not indexed by Google or any search engine. This means it will not appear in search results. Anyone who has the direct link can view it, which is why the certificate URL includes a unique certificate number. This unique code ensures that only the protagonist or the buyer can decide with whom and where to share the certificate.
Use of Information
a. Personalization: We may use collected information to personalize your experience on our site, including customized product recommendations.
b. Order Processing and Customer Support: Your personal information is used to process and fulfill your orders, communicate with you about your purchases, and provide support as needed.
c. Marketing Communications: With your consent, we may send promotional emails and newsletters. You can unsubscribe at any time by following the instructions in our emails or by contacting us directly.
d. Analysis and Improvement: We analyze browsing and purchase data to understand user preferences and improve the functionality and usability of our website.
Sharing and Disclosure of Information
a. Service Providers: We work with trusted service providers to operate our business, including payment processors, shipping partners, and print on demand services. When your article is produced, the allied print on demand company only receives the final layout of the article for printing, framing, and shipping. They do not receive your personal information or any of the data you submit during the creation process. All service providers are contractually obligated to protect any data they handle and use it solely for the intended operational purpose.
b. Online Publication Requests: We do not publish your article online by default. If you request it, we may feature your article in the blog section of our website. This is done only with your explicit permission.
c. Social Media: We do not share your article on our social media channels at @theroasttimes unless the protagonist or buyer clearly grants permission. Many customers choose to post their own framed article and tag us, but we never publish any customer content without explicit approval.
d. Legal Requirements: We may disclose information when required by law, court order, or government regulation, or when necessary to protect our rights or respond to legal inquiries.
e. Business Transfers: If we undergo a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity. We will notify you before your information becomes subject to a different privacy policy.
Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no data transmission over the internet or method of electronic storage is entirely secure, and we cannot guarantee absolute protection.
Children’s Privacy
Our website is not intended for children under the age of sixteen. We do not knowingly collect personal information from minors. If we become aware that a minor has submitted information, we will take immediate steps to delete it. If you believe information has been collected from a minor, please contact us promptly.
Your Rights and Choices
a. Access and Updates: You have the right to access and update your personal information. You may do so by logging into your account or by contacting us directly.
b. Unsubscribe: You may opt out of marketing emails at any time by clicking the unsubscribe link in our emails or contacting us directly. You will still receive essential transactional messages regarding your orders.
c. Do Not Track: Our site does not respond to Do Not Track browser signals. You may adjust your browser settings to disable cookies or opt out of personalized advertising if desired.
Third Party Links
Our website may include links to third party websites or services that we do not own or control. We are not responsible for the privacy practices or content of third party websites. We encourage you to review their privacy policies before providing any personal information.
Changes to the Privacy Policy
We may update or modify this Privacy Policy at any time. Changes take effect immediately upon posting on our website. Your continued use of the site following updates constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at info@theroasttimes.com. We will respond as soon as possible.
